Property Management Overview

As one of the most experienced Vacation Rental Management Companies on Hilton Head, we have been proudly serving property owners on the Island for more than 25 years. With a seasoned Executive Management Team and 225+ properties under our care, the Sunset Rentals Team places our owners first with the goal of earning your trust as the manager of our most important asset – your property.

Our recent investments in technology, best-in-class digital marketing, and data analytics, enable us to maximize rental revenue while ensuring that your property receives the maintenance and upkeep you deserve. Whether you are a current homeowner, first time buyer, or investor, we welcome the opportunity to provide our insights to the rental market and explore partnership opportunities with you.

home Care services

  • Single point of contact - assigned local Operations Manager
  • 24/7 on call and after hours assistance
  • Pre-screened vetted vendor and contractor list
  • Keyless entry to assure secure, limited-time access
  • Working with homeowner associations on scheduled projects
  • Property is inspected and prepped for guest or owner arrival after each cleaning
  • Items of concern are noted and addressed promptly
  • Coordination of annual deep cleans, inspections and inventories
  • Supplies provided for each guest and owner stay (essential items)
  • Walk-throughs and home checks when property is not occupied

Owner Services

  • Owner portal shows reservations in real-time
  • Owners can manage personal reservations within the portal
  • Detailed monthly statements reflecting all revenue collected and expenses for the property 
  • Monthly statements are published on the 10th of each month and remain in the portal 
  • Collection and distribution of Hilton Head Island Accommodations Tax
Guest Services

  • VayK beach gear credit 
  • Driving directions and keyless entry instructions for their property
  • 24/7 assistance
  • Opportunity to submit a review about Sunset Rentals and the property they rented
  • Future targeted communication
reservation services

  • Full-time local reservations team
  • Detailed knowledge of your home’s unique characteristics
  • Available 7 days per week
  • Friendly, well-trained sales agents
  • Utilization of cutting-edge reservation software
Marketing services

  • An experienced team monitors property performance to meet homeowner and company goals
  • Fluid rate structure adjusted for market conditions (dynamic pricing)
  • Specials to increase off-season bookings and property performance
  • Real-time booking
  • Responsive site adjusts for the user’s device
  • Listing on the Sunset Rentals website and opportunity to market listings on third party vacation rental sites
  • Easy to navigate listings with image galleries and 3D virtual tours on all new properties
  • Extensive exposure through organic listings on search engines
  • Paid search results on proven search terms
  • Digital advertising targeting potential Sunset Rentals visitors
  • Sharing of quality content on social media
  • Email marketing campaigns targeting 50,000+ recipients comprised of past guests and those that have made inquiries
  • Carefully crafted emails sent at the most opportune times; designed to drive traffic, increase interest and raise brand awareness